Ecommerce consumer law may include social media shopping

In a poll by LocalCircles, 46% of respondents said they had been subject to fraudulent activity while purchasing a product or service through Facebook, Instagram, WhatsApp or other social networks. Over 85% of respondents said social networks should be subject to ecommerce rules and policies. Ministry of Consumer Affairs had given stakeholders time until Dec 2 to submit feedback for its Draft Consumer Protection (e-commerce) Rules.

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